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How Is Baje Handles Your Personal Information

Your account data belongs to you. This privacy policy explains exactly what we collect when you open an account, fund it via bKash, Nagad or Rocket, and use our lobby — and what we do with that information.

Account data protectionPayment data handled securelyYour right to access and deleteLocal payment privacy — bKash, Nagad, Rocket
Is Baje How Is Baje Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Email Support Send your data access, correction or deletion request to our support email. We aim to respond within the timeframe required by applicable law for your region.
Live Chat Open the chat icon from any page on Is Baje. For privacy queries, select Account and Data from the topic menu. Our Bangladesh support team handles wallet-related data questions directly.
Account Settings Log into your account, go to Settings, then Privacy. From there you can download a copy of your data or submit a deletion request without contacting support first.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Payment Data Isolation

bKash, Nagad and Rocket transaction details are stored separately from your gameplay history. Only the systems that process withdrawals and deposits can read wallet reference numbers — not marketing or analytics tools.

Cookie Use

We use session cookies to keep you logged in and functional cookies for your language and wallet preference. We do not use third-party advertising cookies. You can clear cookies from your browser at any time, which will end your current session.

Retention Period

We keep your account data for as long as your account is active. If you request deletion, we remove identifiable data within the period required by applicable law, except where a legal obligation requires us to retain payment records.

Account Security Steps

Each login triggers a one-time password (OTP) to your registered phone number. If you notice an unrecognised login, go to Settings and select End All Sessions — this immediately signs out every device linked to your account.

Common Privacy Questions

Real questions we get from account holders about how their data is handled on Is Baje, covering wallet information, access rights and how to get in touch.

We collect your name, email, phone number and the wallet you register — bKash, Nagad or Rocket. We also log deposit and withdrawal transactions with their wallet reference numbers and timestamps.

Only with the payment processor needed to verify that specific transaction. We do not share wallet data with advertisers or unrelated third parties, and any processor we use is under a data-handling agreement.

Log in, go to Settings, then Privacy, and select Download My Data. You can also email our support team with a data access request and we will respond within the legally required timeframe for your region.

Yes. Submit a deletion request via Settings or through support. We remove identifiable data once the request is processed, except where payment records must be kept under applicable law.

Every login sends an OTP to your registered phone. Passwords are hashed, not stored in plain text. If you suspect access you did not authorise, use End All Sessions in Settings immediately.

Yes, this policy covers all account holders. Availability of the platform itself depends on your local law and eligible region, but your data rights under this policy apply regardless of where you access from.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.