Reference

Terms That Govern Your Is Baje Account

These terms set out how your account works on Is Baje — what you agree to when you open one, how deposits and withdrawals are handled through bKash, Nagad, and Rocket, and what applies when you access the platform.

Applies on account creationbKash, Nagad, Rocket coveredEligibility varies by regionUpdated terms take effect on notice

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or you want to raise a concern about how they apply to your account, our support team handles account and policy queries directly. You can reach us through live chat inside the platform, by email, or through the help section on the Is Baje site. We aim to respond to all account-related queries within one working day.

Live Chat Open the chat widget inside your account dashboard to ask about a specific term, a transaction query, or an account-access issue.

Email Support Send your query to our support address found in the help section. Include your registered bKash, Nagad, or Rocket number so we can locate your account.

Help Section The help section on the Is Baje site covers common account questions, payment queries, and how these terms apply to your specific situation.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Rights Under These Terms

We take the security of your account and payment details seriously. Every account is tied to a verified mobile wallet — bKash, Nagad, or Rocket — and our team reviews any mismatch between the wallet used to deposit and the one used to withdraw. You have the right to request a copy of your account transaction history at any time. You can also ask us to close your account by contacting support; once closed, any remaining balance is returned to your registered wallet. We retain account records as required by our operating policy, and we do not share your wallet details with third parties outside of payment processing.

Wallet Verification Your registered bKash, Nagad, or Rocket number is the anchor for your account. We verify it at deposit and withdrawal to keep your funds secure.

Transaction History You can request a full record of your deposits, withdrawals, and account activity by contacting support with your registered wallet number.

Account Closure Ask to close your account at any time through live chat or email. Any remaining balance returns to your registered payment wallet after verification.

Data Retention We keep account records in line with our operating policy. Your payment details are used only for processing transactions on your account.

What These Terms Actually Cover

Is Baje Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on Is Baje, you accept these terms in full. They cover how we manage your account, how deposits made through bKash, Nagad, and Rocket are processed and recorded, and what happens if your account is flagged for review. We keep one

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account per person. If two accounts are linked to the same wallet number — whether bKash, Nagad, or Rocket — we may suspend both while we verify ownership. Withdrawals follow the same wallet you deposited from; if you deposited via Nagad, your withdrawal goes back to
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that Nagad number. We do not transfer funds across different payment rails. Your account balance is held on our platform and is not a bank deposit. Availability of these services depends on your local law and the eligible regions we operate in. We may update these
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terms at any time; continued use of your account after we post changes means you accept them. If you have questions about a specific term, reach our support team through the channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

Here are the questions we get most often about how these terms apply to your Is Baje account.

Yes. Creating an account on Is Baje means you accept these terms. If you disagree with any part, do not open or continue using an account.

No. We allow one account per person. Duplicate accounts linked to the same wallet — bKash, Nagad, or Rocket — will be reviewed and may be suspended until ownership is confirmed.

Withdrawals must go back to the same wallet used for the deposit. If you deposited via bKash, your withdrawal returns to that bKash number. We do not move funds across different payment rails.

We post updates on the platform and may notify you through your account. Continuing to use your account after a posted update means you accept the revised terms.

Access and eligibility depend on your local law and the regions we currently support. Check the eligibility section or contact support if you are unsure about your region.

Contact our support team through live chat or email with your registered wallet number. We will pull the transaction record for your account and share it with you directly.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your Is Baje Account

How to Reach Us About These Terms

Account Security and Your Rights Under These Terms

Common Questions About These Terms

01 Do these terms apply the moment I open an account?

02 Can I use more than one account on Is Baje?

03 What happens if I deposit via bKash but want to withdraw to Nagad?

04 How will I know if these terms have changed?

05 Is access to Is Baje available everywhere in Bangladesh?

06 How do I request my account transaction history?

Terms & Conditions

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